Help & contact
Let’s get you sorted.
Ask about package choice, dates, delivery or your booking. We’re a local team and can help you find the right setup.
FAQs
Common questions
Quick answers about booking, delivery, equipment and returns.
Can I request extra cables or adapters?
Yes. Visit Cables & Accessories and add 10m XLR cables, 10m IEC cables or Behringer DI20s to your basket. These are free with at least £49 of paid equipment hire across your booked days before discounts. Delivery and setup do not count. Equipment already included in a package remains included.
How does speaker hire with Rent Loud work?
Choose a speaker, karaoke, speech or lighting package, select your rental dates, pick collection or delivery where available, add professional setup if you want us to set it up at your location, then pay online. Your booking confirmation includes the details needed for handover and return.
How far from Leeds do you deliver?
Delivery is priced by road distance from LS8 5DT. It costs £20 each way up to 10 miles, then £2 for each additional mile. For longer journeys, give us a call and we'll arrange something.
How much does delivery cost?
Delivery is charged using the driving distance from LS8 5DT: £20 each way up to 10 miles, then £2 for each additional mile. If you choose both delivery and return collection, both journeys are included in the booking total.
Which speaker hire package should I choose?
Choose a speaker-only package for simple party sound, a karaoke package for sing-along nights, or a speech package with an included microphone for presentations and announcements. Add a subwoofer package for deeper bass.
Can you set up the speakers for me?
Yes. Add professional setup at checkout for one fee for the whole hire, starting at £25 and someone will come to your location to set up the hired equipment so it is ready to use.
How do I pay for speaker hire?
Choose Pay now, Pay online later, or Cash for your combined booking. Online card payments, Apple Pay, and Google Pay are handled securely by Stripe when supported by your device.
Can I cancel a booking?
Cancellations are accepted up to two days before the rental date. After that point, the remaining balance is kept.
Do you have Public Liability Insurance for wedding venues?
Rent Loud holds Public Liability Insurance and can provide evidence to your wedding venue on request. Contact us with the venue's requirements and we will help with the paperwork.
Do I need to pay a security deposit?
No separate security deposit is currently charged. Customers are responsible for keeping the equipment safe and returning every assigned item in the same condition.
What is the cancellation policy?
For online equipment hires, cancellations are accepted up to two days before the rental date. After that point, the remaining balance is kept. Wedding enquiries should confirm any quote-specific terms before booking.